Listed below is some of the most recent feedback received from our customers. These are taken from emails sent to us following purchase and some are taken from eBay where we also advertise. We welcome your comments and I have included a feedback form at the bottom of this page.

Previous Customer Feedback

"Excellent quality of products and a fantastic speed of delivery. Highly recommended. Thanks to Ruth for personal contact!!!"

"We received your parcel and were absolutely thrilled with all the contents.  The handmade wooden picture frames are lovely and our kids were thrilled with them.
Also the personalised cards were brilliant, our eldest son who is 6 years old, was so touched by the cards that when he read "we are so proud he is now our forever son" he burst into tears and gave me the biggest hug!  I was so touched because I thought that he really didn't understand what it really meant to him, and I thought it was just a nice day out for him.     
Thank you so much, our two social workers were so impressed and wanted to know your website address - I have also told all my friends too."
 
"I first came across your website through ebay when I purchased a beautiful poem with my little boys name on it not too long after he came to live with us. We now have our court date and want to buy cards for Grandparents and Social Workers and a special present for my little boy and I knew just where to look for them!! So thank you once again. I have recommended your site to all the people who were on our adoption sessions as you are one of a kind! Thank you"

"Thanks-very pleased with the card I ordered.I have passed the web-site details on to my social worker, who was very interested. She is always on the look-out for cards etc to pass on to clients. There is a real shortage of web sites that offer the range that you do. Long may you carry on!!!"

"The cards arrived today. They're fantastic - Thanks!!   I have passed on your website details to our adoption team and also our fostering team (us foster carers build up a sound relationship with adopters and we love to send cards, gifts, etc.) They were very excited, so hope it generates some interest for you. 
Thanks once again for your speedy and thoughtful service."

"Thanks for sending the cards so promptly Ruth, I'll be looking out for the post tomorrow!
I'm going to pass your company details onto our adoption agency. As a foster carer who often moves children on to their new families, we can always use your cards and I know that prospective and new parents will love them!"
 

"Thank you for a wonderful website.  We have recently been matched with a little boy and await the matching panel.  Look forward to ordering some special stationery and party bits and pieces in the future."
 

"Thank you very much. We received the poem and it is gorgeous and it suits everything to perfection. Thanks & very best regards"

"No enquiry, i just wanted to say what a wonderful site you have, (I'm doing some work for a web development company this summer and stumbled across your site). I am 23 now but grew up in foster care and would have loved to have known about this years ago for cards to foster parents etc, i am now almost qualified as a social worker (1 year away)and i will make sure that i keep your website handy. It is a great thing you are doing. Best of luck. Add me to your mailing list if you have one!"

"First of all can I just say what a brilliant website.  We're adopting our second son shortly and wish we'd found this site two years ago for our first son - would've saved a lot of time!  My question is in relation to thank you foster family cards.  Do you have to have the actual wording printed in each sample or can it be different?  I also hope to order some announcement cards once we start the introductions next week and have a photo.  Look forward to hearing from you."

"The "Born In the Heart" key-rings are wonderful.Thank you very much."
 

"Thank you so much for all your help and kind words before our step-adoption. The cards were simply perfect and the teddy bear went down a real treat. I will recommend your site to anyone one else I know that is in the same position as us without a doubt. Many Thanks again."
 

“Very happy with item and very pleased with fast turn around along with value
for money. Added your site to my favourites.  Once again thank you” – CE

 “Gill told me about the site and I think it's great. We have some friends who are waiting to hear about two girls, so as soon as we hear we'll be ordering some cards” – LL

“Thank you very much for the fantastic "adoption cards" my new niece arrives tomorrow after a very painful 11 years for my sister and B in law. We are all so excited for them. So far they have only been given one of the cards as they were ordered for different family members to give to her but she was absolutely over the moon by the lovely words both on the card and inside the card.  She had not heard of your website before so I have pointed her in the right direction as she is interested in announcement cards.  Keep up the good work and thank you once again. “ – GD

 “I think that your website is very user friendly and appealing” – LD

 “Thanks again - you guys are doing a great job!!” – GD

 “The tin boxes are just gorgeous!!!” – K

“Im happy to tell people about your website because it is a lovely website and your gifts are just lovely - and impossible to find in the shops.”

 “Very very friendly!!! Keepsake box received and delighted with it!!!” – Ebay feedback

 “Just perfect many thanks.................” – Ebay feedback for card

 “Excellent quality of goods and speed of delivery” – Ebay feedback (card)

 “Have just discovered your website and am like a kid in a candy
store! > It's great!”

 “Wonderful,thanks! A++++++++” - Ebay feedback for Life story book

 “High quality product many thanks*******” Ebay feedback (card)

 “Just Right recommended” – Ebay feedback (card)

 “Great item, many thanks” - Ebay feedback for Keepsake Box

 “Wonderful,thanks! A++++++++” Ebay feedback for life story book (MR)

 “This website is a wonderful idea and I wish you every success”

 “I love this forum, it sad that there are not enough on line communities regarding adoption. I also love the gifts that are on the main web site, as soon as we are matched with a child I plan to buy the announcement cards. Keep up the good work guys.”

 “I really like your website and your gifts I think it is a great idea, We will be buying the life story book and most likely some other things as well!”

 “I received my things today and just wanted to say that I am really pleased. The Adoption Teddy is great and I will be ordering more.  I'm glad I decided to include my little girls name on the poem, it makes it extra special.”

 “It was so great to stumble upon this website. There is so little after adoption help for us. Looking forward to becoming an active member. The gift/cards section is a wonderful idea”

 “I have just come across your website and just had to write to congratulate you both on making such an insightful and imaginative website.  I will take your details with me and let everyone know what a fabulous website you have and all the great gifts/ideas that you can purchase.”

 “What a wonderful idea and congratulations on adopting your 2 wonderful
children -they sound completely adorable. I am forwarding your email to various departments in the adoption teams to make our staff aware of  you.
I wish you every success for the future and thank you  for contacting me.” Birmingham City Council

 “Hi, I received your card today and it is so beautiful, thank you so much” Ebay feedback.

 “fabulous product would highly recommend to anyone working with adopted children” – feedback on Life Story Book

 “Excellent service - fast & efficient, as described & well-packed! Many thanks!” Ebay feedback on memory box

 “BEAUTIFUL, A SUPER DOOPER EBAY TROOPER A+++++” Ebay feedback for a card.

 “Exactly what I wanted. Thank you” Ebay feeback for a card.

 “Arrived quickly, beautifully packaged. very happy” Ebay feedback re: Life story book and card.

 “Just Right recommended” Ebay feedback for a card.

"We are very pleased with the items that you sent to us, and the pictures have turned out really well. Thank you very much for the new 'Xmas' formatted pictures. The recipients were very pleased
and impressed." - December 2005

"Thank you so much.  The package has arrived. A social worker was here when everything arrived and we just sat and cried.  This is a wonderful service that you provide and it will make our special day, even better.  As the social worker said - so much thought has gone into this occasion. The newspaper headings are fantastic. You did a brilliant job"  - feedback on many purchases from the website, including several bespoke items. - December 2005

Customer Feedback Form

Please use this form to let us know what you think of our website and/or products, we value your opinions and feedback

Ruth and Phil

(As the form is anonymous, please do not forget to supply a return email address)

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© Forever Family 2004

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